Our Commitment to Data Protection

77vip's Privacy Policy — Your Data, Your Rights

When you open an account or use our services at 77vip, certain personal information is shared with us. This policy clearly explains what data we collect, why we collect it, how we keep it secure, and what your rights are. No hidden clauses.

Last Updated: 1 January 2026 Read time: ~8 minutes Language: Bengali

Your every piece of data
Kept with the Highest Security

77vip's Commitment to Data Protection

To honour your trust, we employ security measures that meet international standards.

SSL Encryption Protection

All your data on 77vip is protected with 256-bit SSL encryption — the same standard used in the banking industry, applied to every connection.

No selling of data to third parties

77vip never sells your personal information or shares it with advertisers. Your data is used solely for the purpose of providing our services.

No biometric data stored

Even if you use fingerprint or Face ID on the app, that biometric data is never stored on our servers — it stays on your device only.

User Controls

You can view, correct, or request deletion of your personal data at any time. You have full control over your information.

Secure Data Storage

77vip's servers operate in internationally certified data centres with 24/7 security monitoring. Regular backups and disaster recovery plans are maintained at all times.

Marketing Opt-Out

You can unsubscribe from our marketing communications at any time. Only essential account-related messages will continue to be sent.

1
What Information We Collect

Providing our services on 77vip requires certain personal information. We collect only what is strictly necessary. Full details are provided below:

Data Type Example Mandatory?
Identity InformationFull name, date of birth, national ID numberYes
Contact InformationMobile number, email addressYes
Financial InformationBKash/Nagad number, transaction historyYes
Device InformationIP address, browser type, device modelAutomatic
Betting ActivityBetting history, preferred sportsAutomatic
Communication logsSupport Chat HistoryOptional

Beyond the information you provide at registration, certain technical data is automatically collected from your device and browser. This is used to improve our service quality and prevent fraud.

77vip will never ask for your bank password, card number, or bank PIN. If anyone requests this information, it is fraud — report it to our support team immediately.

2
Why We Collect Your Data — Purposes & Legal Basis

77vip does not collect data arbitrarily — every piece of information we gather has a clear and legitimate purpose. The key reasons are outlined below:

  • Account Creation & Management: To verify your identity and grant access to your account.
  • Age Verification: To prevent account access by anyone under 18 — this is a legal requirement.
  • Payment Processing: To process deposits and withdrawals securely.
  • Fraud Prevention: To detect multiple accounts, bonus abuse, or suspicious activity.
  • Service Improvement: To better understand your preferences and deliver a more personalised experience.
  • Legal Compliance: To comply with AML (Anti-Money Laundering) and KYC regulations.
  • Customer Support: To resolve your issues quickly and effectively.

77vip never builds advertising profiles or shares your personal data with third-party advertisers.

3
How Your Data Is Used

Collected data is used solely for the purposes listed below and nothing else:

  • To verify your identity and authenticate access to your account.
  • Processing betting transactions and sending winnings.
  • Determining eligibility for promotions and bonuses.
  • Identifying and resolving technical issues on the platform.
  • Contacting you regarding important account-related matters.
  • With your consent, keeping you informed about new offers and updates.
  • Monitoring responsible gaming patterns and issuing alerts where necessary.

Every bet you place on 77vip is recorded. These records are necessary for dispute resolution, auditing, and legal compliance, and are never used for marketing purposes.

4
Sharing Data with Third Parties

77vip does not sell your data to third parties. However, limited sharing may occur in the following circumstances:

All data sharing is governed by strict confidentiality agreements. Third parties are not permitted to use the data for their own purposes.

  • Payment Providers: Limited data is shared with payment service providers such as bKash, Nagad, and Rocket to process transactions.
  • Identity Verification Services: With licensed verification agencies for the KYC process.
  • Technology Infrastructure: With cloud hosting and security service providers who meet our technical requirements.
  • Legal Authorities: With authorities in response to valid legal orders or investigations.
  • Fraud Prevention: Anonymous data sharing with fraud detection networks.

For any sharing beyond the purposes listed above, your explicit consent will be obtained beforehand.

5
Cookies & Tracking Technologies

77vip uses cookies and similar technologies to enhance your experience on the website and app. A cookie is a small file stored in your browser that helps us recognise you.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functionality Cookies: Remembers your language preferences and layout settings.
  • Analytics Cookies: Collects anonymised statistics to help us understand how the site is used.
  • Marketing Cookies: Used only with your consent.

You can disable cookies through your browser settings, though some features may not function properly as a result. The mobile app uses a device ID instead of cookies, which can be managed through your device settings.

6
How Long Your Data Is Retained

77vip does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Account Information: For the duration your account remains active, and for 5 years after closure (for legal compliance purposes).
  • Financial Transaction Records: Up to 7 years maximum (in accordance with international AML regulations).
  • Support chat history: 2 years after the issue is resolved.
  • Session Logs & Device Information: Up to 90 days.
  • Marketing Data: Deleted immediately upon withdrawal of consent.

Once the retention period expires, data is securely destroyed or anonymised so that you can no longer be identified.

7
Your Privacy Rights

77vip believes you should have full control over your own data. You are entitled to the following rights:

Right to Access Data

You may request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information.

Right to Erasure

You may request deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

You may object to the use of your data for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to Withdraw Consent

You may withdraw your consent to marketing communications at any time.

To exercise any of these rights, please contact us by email at (privacy@77vip.wine) or contact us via live chat. We will respond within 30 days of receiving your request.

8
Children's Privacy

77vip strictly refrains from providing services to anyone under the age of 18. Our platform is designed exclusively for adults.

If we discover that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

We collect your date of birth at registration for age verification purposes, confirmed via national ID where required. If you suspect a minor in your household is using 77vip, please contact us immediately.

9
Security Measures & Technology

77vip uses industry-leading security technology to protect your data. Our security framework includes:

256-bit SSL/TLS

All data transfers are encrypted — the same level of protection used in banking.

24/7 Monitoring

Our security team monitors systems around the clock.

  • Two-factor authentication (2FA).
  • Regular security audits and penetration testing.
  • Automated anomaly detection system.
  • Data backup and disaster recovery planning.
  • Regular security training for all staff.

In the event of a data breach, we are required to notify affected users within 72 hours and inform the relevant authorities.

10
Privacy Policy Updates

77vip may update this Privacy Policy to reflect changes in its business operations, technology, or legal requirements. Whenever changes are made:

  • The "Last Updated" date at the top of the page will be revised accordingly.
  • For significant changes, you will be notified via your registered email address.
  • Members will be alerted via in-app notifications.
  • Re-consent may be required for significant changes.

Continuing to use 77vip after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly.

11
Privacy Contact

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:

Privacy Email
privacy@77vip.wine
Live Chat Support
24/7 Support in Bengali
Response Time
Within 30 business days

To learn more, visit our Terms & Conditions and Responsible Gaming Also read this page.

Your data is safe — enjoy 77vip with complete peace of mind

77vip takes your privacy extremely seriously. Enjoy the best betting experience in Bangladesh with your data protected to international security standards.

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